What’s included in this campaign?
This campaign includes Lemmo One, Lemmo Zero, and related accessories.
Both models are available with exclusive anniversary discounts — the discount amount depends on stock status:
  • In-stock models: lower discount, shipped within 7 days.
  • Upcoming stock (out-of-stock) models: higher discount, shipping in November–December.
* When an out-of-stock model becomes available again, its discount will automatically change to the regular in-stock discount.


What extra benefits are included with every bike?
All bikes ordered during the campaign include:
  • Lifetime Lemmo Link access: permanent online connectivity with full digital and safety functions, with no future subscription fees.
  • Smartlink Folding Lock: free with Lemmo One models. Please note that due to production limits, the lock will be shipped separately around December 2025. (*Note: Smartlink Folding Lock is not compatible with Lemmo Zero, and it will not be offered in the anniversary offer with Lemmo Zero)
  • 90-day Free Bike Insurance by LAKA: exclusively sponsored for Lemmo’s 3rd Anniversary campaign.


 How does the free insurance work?
The 90-day insurance is sponsored directly and exlusively by LAKA only in current anniversary offer.
Once you activate it, your insurance agreement, coverage details, pricing, and contract terms will be established directly between you and LAKA.
The offer is only valid for orders placed during the anniversary campaign.
Activation link: https://laka.co/?r=LEMMO90


What is the Bike Safety & Performance Inspection Voucher?
Each bike order comes with 2 free inspection vouchers, worth €50 each.
You can redeem them at Lemmo’s certified repair partners.
To find a service store:
Please make sure the store supports #repair service before booking.
We recommend contacting the store in advance to confirm the schedule.
If you need help booking your inspection, our Lemmo customer service team is happy to assist.


How do I receive and use my voucher?
Your vouchers will be automatically sent to your order email a few days after your bike is shipped.
Please keep your vouchers safely — they are required when you redeem the service later.


How does shipping work?
  • In-stock models: clearly marked “In Stock” on the product page, and shipped within 7 days from our German warehouse.
  • Out-of-stock models: marked “Out of Stock.” You can subscribe for restock alerts, and we’ll notify you once the new batch arrives.


Can I lease a Lemmo bike and still join the campaign?
Yes — leasing customers in Germany can fully enjoy all anniversary offers.
Simply apply through your preferred leasing platform via our website.
Once your leasing request is approved, we’ll automatically include all campaign benefits with your leasing order.



Who can I contact if I have questions?
If you have any questions or need help with booking, vouchers, or shipping,
please contact Lemmo Customer Support via our website chat or email.