Support center
If you have questions about your E+BIKE, Smartpac or delivery and test ride availability, you' ve come to the right place.
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Test Rides
Now available in DE, FR, NL.
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User Manual
Instructions on how to use your E+BIKE.
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Assembly Video
Guidance on how to assemble your E+BIKE.
Track my order
Enter your "BEXXXXXP"order number and the email used when you placed your order to view order status, tracking information, and more.
Please note that the format of the order number must be like this: BEXXXXXP.
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Order Number
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